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Service Requests

Log & route non-case queries • SLA tracked

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Requests

Sorted by latest activity

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SR-2026-324827 — Please call me request from Dunlop Motor Services

Awaiting APG

NEW Priority: Normal Callback request Assignee: Dunlop Motor Services SLA: 29-04-2026 Updated 6 hours ago

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SR-2026-295185 — Please call me request from Uckfield Motor Services

Awaiting APG

NEW Priority: Normal Callback request SLA: 29-04-2026 Updated 9 hours ago

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SR-2026-766525 — Please call me request from M J Clark Mobile Mechanic LTD

Awaiting APG

NEW Priority: Normal Callback request SLA: 29-04-2026 Updated 9 hours ago

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SR-2026-197866 — Please call me request from Chapelgate Motors T/A Porsche Centre Bournemouth

Awaiting APG

NEW Priority: Normal Callback request SLA: 29-04-2026 Updated 11 hours ago

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SR-2026-202712 — Please call me request from marchwey motor centre ltd

Awaiting APG

NEW Priority: Normal Callback request SLA: 28-04-2026 Updated 1 day ago

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SR-2026-020022 — Please call me request from i Claim

Awaiting APG

NEW Priority: Normal Callback request SLA: 28-04-2026 Updated 1 day ago

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SR-2026-606258 — Please call me request from Sherwoods Peugeot Durham

Awaiting APG

NEW Priority: Normal Callback request SLA: 28-04-2026 Updated 1 day ago

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SR-2026-701995 — Please call me request from Dealer Account

Awaiting APG

NEW Priority: Normal Callback request SLA: 28-04-2026 Updated 1 day ago

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SR-2026-998853 — Please call me request from Barretts Land Rover

Awaiting APG

NEW Priority: Normal Callback request SLA: 28-04-2026 Updated 1 day ago

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SR-2026-543551 — Policy end date

1 unread Awaiting APG

NEW Priority: Normal System Support SLA: 26-04-2026 Updated 3 days ago

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SR-2026-410090 — Unable to get past the triage stage, even though i am inserting all information

1 unread Awaiting APG

NEW Priority: Urgent System Support Case 240426-VRP-0033778 Policy 21424738 VRN VK62UKX SLA: 25-04-2026 Updated 4 days ago

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SR-2026-944365 — Tyre rejected

1 unread Awaiting APG

NEW Priority: Urgent System Support Case 220426-CHWL-0032739 Policy 21430425 VRN NK70GVZ SLA: 25-04-2026 Updated 4 days ago

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SR-2026-876983 — Please call me request from Hodgson Automotive Limited

Awaiting APG

NEW Priority: Normal Callback request SLA: 25-04-2026 Updated 4 days ago

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SR-2026-229940 — Please call me request from A M C Motorhomes

Awaiting APG

NEW Priority: Normal Callback request SLA: 24-04-2026 Updated 5 days ago

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SR-2026-461264 — cant move on from triage screen. Why ?

1 unread Awaiting APG

NEW Priority: Urgent System Support SLA: 23-04-2026 Updated 6 days ago

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SR-2026-454572 — door handle fault

1 unread Awaiting APG

NEW Priority: Urgent Repairer Onboarding SLA: 23-04-2026 Updated 6 days ago

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SR-2026-657007 — door handle fault

1 unread Awaiting APG

NEW Priority: Urgent Repairer Onboarding SLA: 23-04-2026 Updated 6 days ago

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SR-2026-092588 — Please call me request from Arlene Thomas

Awaiting APG

NEW Priority: Normal Callback request SLA: 23-04-2026 Updated 6 days ago

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SR-2026-174842 — Why is it taking so long to review this case? We have a vehicle stripped waiting it to be reviewed

1 unread Awaiting APG

NEW Priority: Urgent Billing / Accounts SLA: 23-04-2026 Updated 6 days ago

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SR-2026-820819 — please look at this case its been on system since last friday

1 unread Awaiting APG

NEW Priority: Urgent System Support Case 170426-WTY-0031109 Policy 21989910 VRN HGZ2449 SLA: 22-04-2026 Updated 1 week ago

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SR-2026-005974 — Case update

1 unread Awaiting APG

NEW Priority: Normal System Support Case 200426-WTY-0031756 Policy 21410736 VRN FP70KWW SLA: 22-04-2026 Updated 1 week ago

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SR-2026-647252 — PLEASE SEE CLAIM FOR APPROVAL

1 unread Awaiting APG

NEW Priority: Urgent Billing / Accounts Case 170426-WTY-0031339 Policy 20358148 VRN DS20YWC SLA: 21-04-2026 Updated 1 week ago

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SR-2026-884463 — Payment

1 unread Awaiting APG

NEW Priority: Normal Billing / Accounts Assignee: Willand Service Centre SLA: 17-04-2026 Updated 1 week ago

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SR-2026-963191 — Please call me request from Bridge Auto Services

Awaiting APG

NEW Priority: Normal Callback request Assignee: Sayde Walton SLA: 17-04-2026 Updated 1 week ago

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SR-2026-066559 — Please can we have an update, not sure if i have missed something on new system

1 unread Awaiting APG

NEW Priority: High System Support Case 160426-WTY-0030833 Policy 22295415 VRN HF15VBP SLA: 18-04-2026 Updated 1 week ago

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SR-2026-696714 — Labour Rate

1 unread Awaiting APG

NEW Priority: Urgent System Support SLA: 18-04-2026 Updated 1 week ago

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SR-2026-610404 — Please call me request from Dealer Admin

Awaiting APG

NEW Priority: Normal Callback request SLA: 17-04-2026 Updated 1 week ago

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SR-2026-809590 — email update

1 unread Awaiting APG

NEW Priority: Normal System Support SLA: 16-04-2026 Updated 1 week ago

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SR-2026-269588 — Testing the Service Now Service request template - Ben Liles

1 unread Awaiting APG

NEW Priority: Normal System Support SLA: 16-04-2026 Updated 1 week ago

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SR-2026-084067 — VEHICLE Warranty

1 unread Awaiting APG

NEW Priority: Urgent System Support SLA: 16-04-2026 Updated 1 week ago

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SR-2026-151781 — Claim Status

1 unread Awaiting APG

NEW Priority: Normal System Support Case 130426-WTY-0029630 Policy 22213602 VRN FP67VOT SLA: 15-04-2026 Updated 2 weeks ago

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SR-2026-846585 — Unable to continue past the Triage stage of the claims portal

1 unread Awaiting APG

NEW Priority: Urgent System Support Case 130426-VRP-0029628 Policy 21958230 VRN LD64CPU SLA: 15-04-2026 Updated 2 weeks ago

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SR-2026-538837 — Incorrect Details on Profile

1 unread Awaiting APG

NEW Priority: High System Support SLA: 14-04-2026 Updated 2 weeks ago

#

SR-2026-575367 — Repairer details

1 unread Awaiting APG

NEW Priority: Normal Billing / Accounts SLA: 14-04-2026 Updated 2 weeks ago

Service Request

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Summary

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Assigned To: Unassigned
SLA Due: —

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